Privacy Policy
This policy explains how Build With Bliss LTD handles personal information when people use the Octavia Fuel website or send an enquiry.
1. Information we collect
When you submit the contact form, we collect the information you choose to provide, such as your name, email address, telephone number and the content of your message. We also process limited technical information generated when the website is requested, which may include device, browser, approximate location derived from an IP address, access time and pages visited.
If you follow a link to an application store, the store operator may process information under its own privacy terms. Octavia Fuel does not receive payment-card information through this website and does not ask visitors to enter it.
2. Why we use information
Contact details and message content are used to respond to enquiries, keep an appropriate record of correspondence and protect the service from misuse. Limited technical information may be used to provide pages securely, diagnose faults and understand overall use where the required consent has been obtained.
Our lawful bases under UK data protection law are legitimate interests in operating and protecting the service, taking steps at your request before entering an arrangement, compliance with legal obligations and consent where it is required. We balance legitimate interests against the rights and reasonable expectations of visitors.
3. Sharing and service providers
Information may be available to providers supporting website hosting, security, communications and professional advice, only to the extent needed for their work. Providers are expected to use appropriate safeguards and act under agreed instructions where they process information on our behalf.
We may disclose information where required by law, to respond to a lawful request or to establish, exercise or defend legal claims. We do not sell contact-form information.
4. Retention and security
Enquiries are normally kept only for the period needed to respond and maintain relevant business records. Retention may be extended when a legal obligation, dispute or security incident requires it. Technical security records are kept for a proportionate period connected with their operational purpose.
We use organisational and technical measures intended to prevent unauthorised access, loss, alteration and disclosure. No internet transmission can be treated as risk-free, so visitors should avoid including unnecessary sensitive information in an enquiry.
5. International transfers
Some service providers may process information outside the United Kingdom. When a restricted transfer takes place, we use a recognised safeguard, such as adequacy regulations or approved contractual protections, and consider whether further measures are appropriate.
6. Your rights
Depending on the circumstances, you may ask for access to your personal information, correction, erasure, restriction or transfer, and may object to processing based on legitimate interests. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful use.
To exercise a right, contact [email protected]. We may request information needed to confirm identity. You may also raise a concern with the UK Information Commissioner's Office.
7. Cookies and external links
The website uses necessary storage and may use optional technologies only in accordance with the choices presented to visitors. More information appears in the Cookie Policy. External application-store links take you to services controlled by their respective operators, whose notices should be reviewed separately.
8. Children and changes
This service is intended for drivers and is not directed at children. We do not knowingly seek information from children through the contact form.
We may revise this policy when practices, providers or legal requirements change. The date at the top identifies the latest version.